Caesars Entertainment-posted 2 months ago
Las Vegas, NV
5,001-10,000 employees
Accommodation

The Security Officer's main function is to provide a friendly and safe environment for our guests and team members while protecting company assets. Security Officers will perform all duties in accordance with Caesars Entertainment policies and procedures, and within the realm of the Caesars Entertainment mission statement. Security Officers will routinely patrol assigned areas while providing guest assistance, being alert for suspicious circumstances or individuals, possible theft, safety hazards or related concerns, medical emergencies, or damage to Caesars Entertainment properties. The Security Officer must know where all emergency equipment and exits are (fire extinguishers, emergency exits, etc.). Any incident which would warrant security intervention will be immediately relayed to Security Dispatch by the observing Officer. Regardless of where an Officer is assigned, the Security Officer should be prepared to respond to assist fellow Officers at any time. Security Officers will display a professional, courteous, and a respectful demeanor at all times.

  • Greet guests and fellow team members with a friendly and sincere welcome.
  • Continuously patrol the property to ensure the safety of guests and team members and uphold established laws, policies, and procedures.
  • Exercise good judgment in solving problems and facilitate resolution of customer complaints through personal action and coordination with other departments.
  • Act as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.
  • Maintain a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
  • Provide assistance to civil and law enforcement authorities, including testimony in court and other administrative proceedings.
  • Provide medical assistance, following proper procedures and techniques as a 'First Responder' to persons in need, including 'First Aid' and 'CPR', when necessary.
  • Interview, investigate, and document all applicable incidents which require Security intervention in accordance with company and department policy.
  • Enforce all company policies and procedures.
  • Meet the required attendance guidelines for the job and adhere to all company and department policies and procedures.
  • Respond to areas of need when dispatched, in a timely manner.
  • Conduct slot, pit poker, and other drops in compliance with Nevada Gaming law and departmental procedures.
  • Follow and comply with the departmental policy concerning the 'Use of Force' with respect to the arrest and detention of individuals who violate laws and/or company policy.
  • High school graduate or equivalent is required.
  • 1 to 2 years preferred prior security experience.
  • Prior experience in a position with direct guest contact is preferred.
  • Ability to manage several tasks at once.
  • Good oral and written communication skills along with a good working knowledge of basic computer programs.
  • Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and have a current and valid Nevada Driver's License.
  • Must be able to work any day of the week and any shift.
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