Security Officer - MGM Yonkers

MGM Resorts International

75d • $29

About The Position

As a Security Officer, you'll play a critical role in safeguarding the well-being of guests, employees, and assets while delivering exceptional guest service. Security Officers are responsible for maintaining a secure, welcoming atmosphere by proactively monitoring the property through vigilant patrols, promptly addressing any safety or security concerns, and enforcing all departmental and property policies with professionalism and discretion. Your commitment to safety and exemplary customer service helps create an environment where guests feel both protected and valued, ensuring an outstanding overall experience in compliance with regulatory standards, departmental and property policies, practices and procedures.

Requirements

• Must be 21 years or older and able to obtain required licensure through the New York State Gaming Commission.
• Must possess a high school diploma or GED.
• Must possess a valid driver's license.
• Must possess a minimum of 1 or more years of prior relevant experience working in guest/customer service and security.
• Must successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Must be available to work both the overnight shift of 11pm-7am and the swing shift of 4pm-12am including weekends and holidays.

Responsibilities

• Patrol and monitor all areas of the property on foot, by operating a bicycle or company vehicle.
• Monitor and conduct access control in all areas of the property including fixed posts (Indoor & Outdoor).
• Provide excellent guest service to guests and employees.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Perform all duties related to Security Dispatch, Lost & Found and Visitor management.
• Perform gaming drops/transactions, including security escorts, carrying drop boxes and chip carriers.
• Resolve complaints and issues involving both guests and employees.

Benefits

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs.
• A supportive and collaborative work environment.
• Wellness incentive programs to help you stay healthy physically and mentally.
• Companywide discounts on hotel, entertainment, shopping, and food & beverage.
• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond.
• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day.
• Free on-site parking, making your commute hassle-free and convenient.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees