Security Officer - Media Front Desk

Allied Universal•Williamsville, NY

2d•$18•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Media Front Desk in Williamsville, NY , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer at a fast-paced tech and telecom location, you will welcome employees and visitors, support badge access, monitor entry points and cameras, document incidents, and communicate clearly with site teams. You will stay visible to help reduce security-related issues while delivering people-first service with integrity. Join Allied Universal to work with an agile, reliable, innovative team that delivers through teamwork.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

CPR and/or First Aid certification is preferred.
Customer service experience is preferred.
Guard card and/or license is preferred.

Responsibilities

Provide customer service to clients, employees, and visitors by following Allied Universal post orders, site-specific policies, and security-related procedures at the front desk.
Control access to the location by greeting and screening visitors, validating identification and/or appointments, issuing temporary badges per policy, and directing guests to the appropriate contacts.
Monitor lobby activity, cameras and/or alarm panels, and other front desk systems; document observations and help to deter unauthorized access by reporting concerns promptly.
Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, including coordinating notifications to on-site management and emergency services when appropriate.
Complete accurate shift logs, visitor records, incident reports, and other required documentation; communicate pertinent information during shift handoff.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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