Security Officer Lobby Reception
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Reception in KANSAS CITY, MO, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional front desk location within a leading financial institution, where you will welcome visitors, manage access, observe activity, and support a polished, customer-focused environment. In this stationary role, you will help to address security-related concerns through clear communication, strong attention to detail, and a caring, reliable approach that reflects teamwork, integrity, and innovative service.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or emergency response activities when appropriate.
- Monitor lobby and entry activity, verify identification and/or access credentials, and help to deter unauthorized entry in accordance with location protocols.
- Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, while communicating with staff, visitors, and/or emergency responders as needed.
- Answer questions, direct guests and vendors, manage incoming calls and/or deliveries, and maintain accurate front desk logs and incident documentation.
- Support a professional presence within a financial services location by observing daily operations, reporting concerns, and following confidentiality and customer service expectations.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
