Security Officer - Lobby Reception Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Reception Desk in San Francisco, CA , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will welcome tenants and visitors, support access control and visitor registration, answer phones, and document security-related activity using a computer and/or tablet. Your steady presence and professional service help to reduce incidents while building trust with customers. Join a team that is agile, reliable, innovative, and people-first, delivering through teamwork and integrity.
Requirements
- At least 1+ years of security experience is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- The ability to lift more than 20 lbs is preferred.
- Being comfortable using a computer or tablet is preferred.
- A guard card/license is preferred.
Responsibilities
- Provide customer service to tenants, visitors, and vendors by following site-specific policies, access control procedures, and visitor management requirements at the front desk.
- Monitor lobby activity and security-related systems such as cameras, alarms, and/or access control panels, and report unusual activity per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities when appropriate.
- Verify identification, issue and/or track visitor credentials, maintain sign-in logs, and coordinate tenant notifications for guest arrivals and deliveries.
- Complete shift reports and required documentation, communicate noteworthy events to property management and Allied Universal supervision, and support building operations as assigned.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
