Security Officer - Lobby Information Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Lobby Information Desk in Orlando, FL, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Officer at a government location, you will welcome visitors, manage access control and badging, verify identification, monitor entry points and security-related systems, and document activity with clear communication. You will provide professional customer service while helping to reduce security-related concerns through a calm, visible presence. At Allied Universal, you will work with an agile, reliable, innovative team in a caring culture that puts people first and leads with integrity.
Requirements
- Customer service experience is preferred.
- A guard card and/or license is preferred.
- Access control and/or badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at a government location front desk by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities.
- Control access by greeting visitors, verifying identification, issuing visitor credentials, maintaining visitor and/or vendor logs and directing authorized personnel to the proper destination.
- Monitor cameras, alarms and/or other security-related systems from the front desk, reporting irregular activity and documenting observations per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate personnel and/or public responders as directed.
- Complete shift reports and incident documentation, communicate key information during post transitions and support administrative tasks such as phone routing and answering general inquiries.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
