Security Officer - Lobby Desk Monitor CRE
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Desk Monitor CRE in Los Angeles, CA , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors and tenants, providing outstanding customer service and communication. Your role involves monitoring access, assisting with security-related inquiries, and maintaining a welcoming presence. Join a team that values innovation, reliability, and people-first service, where you can help to deter incidents and support a secure environment through teamwork and integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- Access control or badge experience is preferred.
- Comfortable using a computer or tablet is preferred.
Responsibilities
- Greet and assist visitors and tenants in a professional manner at the front desk of a commercial real estate location.
- Monitor access points and verify credentials of individuals entering the premises to help to deter unauthorized entry.
- Follow site-specific policies and procedures related to front desk operations and security-related matters.
- Respond to incidents and critical situations calmly, using problem-solving skills to address issues as they arise.
- Communicate with property management, Allied Universal personnel, and emergency responders as needed.
- Maintain accurate logs and records of visitor activity, incidents, and other front desk operations.
- Provide customer service by answering inquiries and directing individuals as appropriate within the location.
- Support emergency response activities as directed by site policies and Allied Universal protocols.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
