Security Officer - Lobby Concierge

Allied Universal • Akron, OH

1d • $17 • Onsite

About The Position

As a Security Officer - Lobby Concierge in Akron, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer with Allied Universal at a financial institution location, you will be the welcoming first point of contact, assisting with access control, visitor check-in, badge management, and clear direction for employees and guests. You will monitor activity from the lobby and systems, document security-related observations, and communicate promptly with site teams as needed. Join a caring, agile, reliable, and innovative team that delivers through teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk of a financial institution location by following site-specific procedures, access control processes, and security-related protocols.
• Greet and screen visitors, verify identification and/or appointment information, issue visitor credentials as directed, and maintain visitor and vendor logs.
• Monitor lobby activity and security-related systems such as cameras, alarms, and phone lines, reporting irregular activity according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications to site leadership, Allied Universal supervision, and/or emergency services when appropriate.
• Complete shift documentation such as incident reports, access logs, and pass-down notes, and communicate with staff to help support daily operations.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED