Security Officer - Lobby Concierge Full-Time

Allied Universal • Charlotte, NC

5d • $21 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer - Lobby Concierge Full-Time in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a financial institution front desk where you help monitor access, greet visitors, verify credentials, and support a professional lobby experience. You will watch cameras and security-related systems, respond to alarms and/or requests for assistance, document activity, and communicate clearly with staff and guests. If you are agile, reliable, innovative, and people-first, you will thrive on a team that delivers through teamwork and integrity.

Requirements

• Have at least 6 months of security-related experience.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• Alarm panel experience is preferred.
• Be comfortable using a computer or tablet, preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or contractors at a front desk within a financial services location by following Allied Universal post orders, security-related procedures, and site-specific policies.
• Control access by greeting entrants, verifying identification and/or appointments, issuing visitor credentials, maintaining sign-in logs, and directing individuals to the appropriate areas.
• Monitor lobby activity, cameras, alarms, and/or access control systems and report unusual activity or policy concerns to site contacts and Allied Universal leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, coordinating with on-site staff, and supporting emergency response activities when appropriate.
• Complete required reports and documentation such as incident reports, access logs, and shift activity summaries in accordance with site-specific requirements.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED