Security Officer - Level III - Dollywood Theme Park - Part Time Seasonal

Dollywood Parks & Resorts•Pigeon Forge, TN

28d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Security Officer Level III for Dollywood Parks & Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. We seek an individual who can bring the vision of the resorts to life. The right Security Officer Level III checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This Role exists to protect people and property, maintain a peaceful, fun filled and safe atmosphere, and enforce Security procedures at Dollywood while Creating Memories Worth Repeating for our guests. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others
At least one year of experience working successfully in a similar role. Preference will be given to candidates with prior Law Enforcement or Security related experience
Must be able to meet the qualifications to be certified as a Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62-35 Act of 1922 (See attachments TCA 62-35-116, TCA 62-35-117)
Must be at least twenty-one (21) years of age
Ability to develop skill in the use and care of firearms
Must possess valid Tennessee driver's license and have state required auto insurance
First Aid and C.P.R. certification required or ability to obtain a certification in a timely manner
Must be willing and able to pass First Responder Course and apply material when needed
Must be able to meet the same requirements as a police officer for the State of Tennessee
Must have high school diploma or equivalent
Must pass a background check and drug screen
Must be able to pass a credit check
Must not have been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor and other alcoholic beverages or controlled substances
Must not have been released or discharged under any other than honorable discharge from any of the armed forces of the United States
Must have fingerprints on file with the Tennessee Bureau of Investigation
Must pass a physical examination by a licensed physician
Must have good moral character as determined by a thorough investigation conducted by the employing agency; and/or the POST Commission
Must be certified by a Tennessee Licensed Health Care Provider qualified in the psychiatric or psychological fields as being free from any impairment, as set forth in the current edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM) of the American Psychiatric Association at the time of the examination that would, in the professional judgement of the examiner, affect the person's ability to perform an essential function of the job, with or without reasonable accommodation
Basic computer skills with working knowledge of Microsoft Applications
Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Must be able to pass company required drug testing
Must display and live out Servant Qualities by being patient, kind, humble, respectful, selfless, forgiving, honest and committed
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must promote and support a "team" work environment by cooperating and helping co-workers
Must be productive in a fast-paced, dynamic environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must show appreciation of others
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Able to communicate effectively using standard English grammar and punctuation
Able to tolerate various temperatures while working indoors and outdoors
Able to operate/drive a company vehicle with valid driver's license and insurance
Able to meet the physical demands of the job
Able to work comfortably at heights up to 60 ft.
Able to report to work without being under the influence of or smelling of alcohol or any other drug, legal or illegal
Able to pass a pre-hire drug screen and random or for cause drug screens as directed by the Company
Able to sit and/or stand for long/short periods
Able to have manual dexterity necessary to complete all job duties
Able to lift up to 100 lbs.