Security Officer - Level 1 (Full Time; Third Shift) $18/hour

Harrah's Cherokee Casino Resort • Murphy, NC

374d • $26,437 - $41,330

About The Position

The Security Officer position at Harrah's Cherokee Casino Resort is responsible for enforcing policies and procedures to ensure a safe and enjoyable environment for guests and employees. This role involves various levels of responsibility, starting from a trainee position and progressing through different levels based on performance and proficiency in security duties.

Requirements

• High school diploma or GED required.
• Must complete C.A.R.E certification training and pass the CARE test within 30 days of hire.
• Previous customer service experience preferred (6 months to 1 year).
• Proficient in Windows-based office software (Microsoft Office, Word, Excel, PowerPoint, Outlook).
• Complete knowledge of all internal controls and emergency procedures.
• Excellent attendance in previous positions.
• Willingness to learn and adaptability.
• Attention to detail and observant nature.
• Neat, professional appearance with excellent personal hygiene.

Nice To Haves

• Experience in a security role or related field.
• Ability to handle difficult situations and guests well.
• CPR and First Aid Certification.

Responsibilities

• Enforce policies and control procedures to provide a safe environment.
• Complete classroom training and field training as a Security Officer Trainee.
• Verify and guard all currency transfers.
• Post at entrances to enforce policies and Project 21.
• Resolve customer disputes professionally.
• Verify and escort Game Technicians.
• Issue and inventory badges for visitors and vendors.
• Maintain service standards to guests as set by the department.
• Work closely with surveillance and local Emergency Services.
• Retrieve and verify lost and found items.
• Patrol parking lots and assist with valet parking.
• File reports on safety, OSHA, lost and found, and incidents of liability.

Benefits

• Competitive hourly wage of $18.00 per hour.
• Full-time position with potential for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED