Security Officer - Lead (H)

University of Miami•Miami, FL

About The Position

The Lead Security Officer provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally, the Lead Security Officer engages in loss and crime prevention activities to protect University assets. Responsible for providing a safe and secure environment for students, staff, patients, and persons conducting business on the Medical Campus.

Requirements

High School diploma or equivalent required
Minimum 5 years of relevant experience
Skill in completing assignments accurately and with attention to detail.
Must demonstrate ability to use good judgment and clear thinking under stress while handling emergency situations such as fire, theft, disputes, trespassers, accidents, etc.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).
Ability to operate a motor vehicle
Valid State of Florida driver’s license.

Nice To Haves

Any relevant education, certifications and/or work experience may be considered.

Responsibilities

Controls building access and property removal.
Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts.
Responds to all building alarm signals and protects vehicles parked in University parking spaces.
Assists in monitoring failure or malfunction of electrical and utility systems.
Detects and reports campus safety problems.
Takes remedial and corrective steps and notifies management for all abnormal conditions.
Prepares accurate and up-to-date reports.
Assists staff, students, patients, and visitors by providing directions and other relevant assistance.
Monitors unauthorized individuals and escorts them from the premises or calls the police.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Provide consistent, comprehensive training for all existing and new Security Officers, about patrol duties, procedures handling emergency and non-emergency situations and enforce all security measures following policies and procedures.
Completes the Training Manual handbook with every officer in training.
Assist with the continual development of officers by providing guidance and positive mentorship in a manner that compliments the training program.
Notify Security Leadership when officers in training are not meeting performance standards consistent with the training program.
Assumes after-hour responsibility for assistance in monitoring failure or malfunction of electrical and utility system; and in the detection/reporting of campus safety problems.
Applies consistent good judgment and common sense to assure that everyone the officer comes in contact with receives fair and equal treatment and that all policies and procedures are enforced without favoritism or bias to any one individual or group of people.
Will be expected to receive and comprehend training on equipment and techniques used by the department.
Handles shifts schedules such as post assignments.
Will serve as supervisor in charge in the absence of the Shift Supervisor.
Other duties as assigned.