Security Officer II

OU Medicine-posted 15 days ago
Full-time • Mid Level
Oklahoma City, OK
51-100 employees
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General Description The Security Officer II provides security services for OU Health by responding to incidents, assisting law enforcement interactions, and mentoring entry-level officers. This role builds on the foundational duties of Level I by taking on more complex tasks and reinforcing departmental policies through example and support.

  • Patrol designated areas as assigned.
  • Write parking tickets for illegally parked vehicles.
  • Investigate complaints, disturbances and thefts by completing a concise and factual report in accordance with policies and procedures.
  • Operate two-way communication system to send and receive messages following appropriate radio protocol.
  • Record detailed shift activities and assist in compiling official documentation for internal review; May assist in reviewing less senior staff logs and forms for completeness.
  • Assist in the training of new officers as assigned; may direct and review work of Security staff and review officer incident reports to ensure completeness.
  • Coordinate movement of law enforcement personnel within OU Health facilities and ensure alignment with hospital policy during official visits and investigations.
  • Serve as a point of contact for external agency inquiries; provide relevant security information and assistance during active investigations in accordance with OU Health protocols.
  • Respond to emergency alarms and fire department calls; assess situations and report hazards or irregularities promptly to the appropriate authority.
  • Assist in restraining individuals who are disruptive or in violation of the law in the OU Health Facilities, parking garages, lots and/or grounds while on duty.
  • Performs other duties as assigned.
  • High School Diploma or GED required.
  • At least 3 years of experience required.
  • Valid driver's license required.
  • Must be a State of Oklahoma issued driver's license within 30 days of Oklahoma residency.
  • Certified Advanced Healthcare Security Officer issued by the International Association for Healthcare Security and Safety required within 6 months of hire.
  • Management of Aggressive Behavior certification required within 45 days of hire.
  • Understanding of how to implement and follow established security procedures.
  • Knowledge of laws related to security, such as those concerning use of force, trespassing and emergency procedures.
  • Familiarity with surveillance systems, alarm systems, access control systems and other relevant technologies.
  • Effective verbal and written communication skills.
  • Ability to carefully observe surroundings, identify potential threats and notice suspicious activity.
  • Ability to de-escalate tense situations, negotiate peacefully and resolve conflicts effectively.
  • Ability to assess situations, make quick decisions and take appropriate action in emergency situations.
  • Strong customer service skills when addressing inquiries and assisting individuals.
  • We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.
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