Security Officer II, Part-Time, Weekday & Weeknights-Wed-Fri

Museum Of Fine Arts, Boston•Boston, MA

13d

About The Position

OverviewThe Museum of Fine Arts, Boston, is seeking Security Officers to join their team to assist in protecting the Museums collections and creating an inclusive visitor experience where all visitors are welcome and feel that they belong.As one of the worlds renowned art museums, the MFA boasts a collection that spans nearly all cultures and time periodsranging from the art of ancient Egypt to French Impressionism to Contemporary. Theres art and so much more to interest people from all walks of life. The Museum is a lively social destination that offers concerts, films, and lectures while also serving as an important community and educational resource for schools and families.The MFA is committed to building a culturally diverse and inclusive work environment and strongly encourages and welcomes an application pool that reflects our commitment. For more information and how to apply:Typical Duties include, but are not limited to:Provide superior customer service to visitors, staff and volunteers throughout the MuseumPerform routine patrols of assigned areas, including galleries, exterior doors, laboratories, secure areas, and other museum facilitiesAssist with crowd control management during highly attended exhibitions and events Maintain regular communication with the Command Center, report any security concerns, safety hazards, or unusual incidents, and ensure compliance with security protocolsCritical skills include excellent verbal and written communication, keen observational abilities to identify potential security risks, and the capacity to handle high-stress situations effectivelyMust be reliable, able to work independently with minimal supervision, and demonstrate sound judgment in resolving conflictsFamiliarity with security equipment and basic computer skills required, along with a strong attention to detail and the ability to maintain confidentiality

Requirements

Must have strong customer service and interpersonal skills.
Ability to clearly communicate with Museum staff and visitors
Flexibility to work outside of the regular schedule to support special Museum programming and other security coverage needs
Physical requirements include physical stamina for extended walking and standing, as well as the ability to navigate multiple floors, stairs, and varying climate conditions.
Qualified applicants will possess basic computer user skills and have some familiarity with security equipment
Must be reliable, able to work independently with minimal supervision, and demonstrate sound judgment in resolving conflicts
Familiarity with security equipment and basic computer skills required, along with a strong attention to detail and the ability to maintain confidentiality

Nice To Haves

Multilingual skills and Security experience a plus

Responsibilities

Provide superior customer service to visitors, staff and volunteers throughout the Museum
Perform routine patrols of assigned areas, including galleries, exterior doors, laboratories, secure areas, and other museum facilities
Assist with crowd control management during highly attended exhibitions and events
Maintain regular communication with the Command Center, report any security concerns, safety hazards, or unusual incidents, and ensure compliance with security protocols

Benefits

Medical and Dental Insurance (Full-Time)
MBTA discount of up to 50%
Museum discounts, including free admission for you and guests
free continuing education courses at SMFA at Tufts University for eligible employees
wellness programs
health and fitness discounts
pet insurance
comprehensive EAP program
credit union
vision insurance
generous vacation, holiday, and sick time
Health and Dependent Care Flexible Spending Account
participation in Museums 403b matching retirement savings plan among many others.