Security Officer II - Security, Full-time, Nights

Northwestern Memorial Healthcare•McHenry, IL

About The Position

The Security Officer II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards Responsible with the direct overall daily operations of a specifically assigned Security Department duty shift within the site’s Security Department when the shift’s Resource Coordinator is not present RESPONSIBILITIES This position will serve as the shift leader on each respective campus in the absence of the Resource Coordinator. All officers working on each campus shall report to the shift leadership for all matters. Responsible for communicating regularly with their respective Resource Coordinator, Site Supervisor, and other shift leadership regarding Security needs. Responsible for the dissemination of information to assigned/scheduled Officers. Assists in identifying opportunities for improvement regarding safety and security issues on their shift. Assists the Site Supervisor as follows: performs general safety and security monitoring, providing recommendations to ensure compliance with NM safety policies as needed; provides operational oversight of campus specific security camera system and access control systems; and provides daily assessment of security risks within the NM campuses providing recommendations as appropriate. Must maintain personal knowledge of/with industry standards and technology trends in healthcare security. Responsible for the compilation of the operational shift’s records/reports and collaborating with other departments to maintain a safe environment in NM facilities during their assigned shift. Must be able to build and maintain team cohesiveness on their shift Responsible for deploying and utilizing appropriate security resources throughout their shift. Proficient in and capable of a leadership role in any investigations of fire, theft, criminal activity and accidents on NM property as needed. Assists employees new to their shift with their orientation and training Assist employees with internal training, IAHSS testing, and all other education and competencies needs of the team. Acts as a Security leadership reference for shift associates. Adheres to, and assists, the Security Site Supervisor with the management of the Security Department’s policies and procedures. Investigates/quells hospital incidents and disturbances to maintain patient, visitor, and employee security. Notifies appropriate local police and fire as needed and within policy Prepares descriptive reports for supervisory personnel. Monitor patients for patient and employee safety as needed Ensure Officers on their respective shift maintain patient monitoring needs within standards Performs other related duties as assigned

Requirements

Requires a high-school diploma or GED
Completion of IAHSS Basic Module, including successful passing the basic exam within 90 days of hire. Maintain IAHSS Basic certification
Completion of IAHSS Advanced Module, including successful passing the Advanced exam. Maintain IAHSS Advanced certification
Current Basic Life Support Certification through American Heart Association within 9 months of hire
Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire
Interpersonal and communication skills necessary to interact effectively with a variety of individuals, including employees, medical staff, patients, visitors, police, etc.
Writing skills necessary to complete reports and paperwork that meets departmental standards
Valid driver’s license
Previous experience in a healthcare safety and security role or related experience

Nice To Haves

Bilingual ability

Responsibilities

Serve as the shift leader on each respective campus in the absence of the Resource Coordinator
Communicate regularly with their respective Resource Coordinator, Site Supervisor, and other shift leadership regarding Security needs
Disseminate information to assigned/scheduled Officers
Assist in identifying opportunities for improvement regarding safety and security issues on their shift
Assist the Site Supervisor
Maintain personal knowledge of/with industry standards and technology trends in healthcare security
Compile the operational shift’s records/reports and collaborating with other departments to maintain a safe environment in NM facilities during their assigned shift
Build and maintain team cohesiveness on their shift
Deploy and utilize appropriate security resources throughout their shift
Proficient in and capable of a leadership role in any investigations of fire, theft, criminal activity and accidents on NM property as needed
Assist employees new to their shift with their orientation and training
Assist employees with internal training, IAHSS testing, and all other education and competencies needs of the team
Act as a Security leadership reference for shift associates
Adhere to, and assists, the Security Site Supervisor with the management of the Security Department’s policies and procedures
Investigate/quell hospital incidents and disturbances to maintain patient, visitor, and employee security
Notify appropriate local police and fire as needed and within policy
Prepare descriptive reports for supervisory personnel
Monitor patients for patient and employee safety as needed
Ensure Officers on their respective shift maintain patient monitoring needs within standards
Perform other related duties as assigned

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

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