Security Officer I (Part Time)

Edmundson Art Foundation dba Des Moines Art Center•Des Moines, IA

About The Position

The Security Officer I of the Des Moines Art Center safeguards & protects all assets, personnel, students, visitors, and guests to its facilities. Concurrent with ensuring a safe environment, this position provides excellent internal & external customer service. Reporting Relationship This position reports to the Director of Security & Visitor Experience and has frequent contact with peers and Lead Officers in security, maintenance, installations, education, visitor experience, museum shop, and curatorial departments. Security Officers are in constant contact with museum visitors, docent volunteers, and students of all ages.

Requirements

Dependability, flexibility, and adaptability, in a dynamically moving and event-driven environment
Ability to focus on solving conflict, not blaming; maintaining confidentiality; listens to others without interrupting; keeping emotions under control and remaining open to others' ideas and tries new things
Must be able to solve problems and respond quickly and calmly in stressful situations
Must be consistently at work and on time; ensuring work responsibilities are covered when absent and arriving to meetings and appointments on time
Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives and supports everyone's efforts to succeed
Ability to understand and effectively communicate verbally, and with appropriate body language.
Must be 18 years of age or older.

Responsibilities

Protection of assets, personnel and visitors
Provides security for galleries, public spaces, studios, meeting rooms, offices, storage areas, traffic corridors. Maintains situational awareness at all times to mitigate vulnerabilities, and prevent persons from removing, vandalizing, stealing, or destroying work of art or other museum property.
Maintains current knowledge of museum exhibitions and related security considerations for all galleries.
Observes artwork and galleries in assigned area of responsibility for condition changes of any kind; promptly reports inconsistencies and potentially harmful conditions such as environmental effects (water leak, humidity, temperature, condensation, etc.) to the Director of Security and Visitor Experience or a Lead Officer.
Responds to emergency calls for assistance, administers first aid and records details of visitor incidents as needed.
Internal and external customer service
Respectfully remind/inform visitors of rules, regulations, and proper conduct while in the museum
Generate excitement about and interest in the Art Center by providing visitors information on the Art Center, its programs, and activities.
Uphold the Art Center's commitment to inclusivity and accessibility.
Other Responsibilities
Attends meetings and training programs to maintain current knowledge of Art Center programs and policies.
Act in ways that reflect favorably on the Art Center and maintains professional standards in the quality of performance and demonstration of concern for the Art Center's collection, programs, and facilities. Adheres to Des Moines Art Center Code of Ethics, Employee Handbook and other organizational policies.