Security Officer I - Ford-Warren Library

City and County of Denver • Arlington, VA

1d • $19 - $24

About The Position

DPL is hiring a Security Officer I to work at the Green Valley Ranch Library to help create positive experiences for library customers by maintaining a safe and secure environment for customers and staff. You'll receive on the job training to develop skills and abilities related to the position, including certification in First Aid, CPR and in the usage of an AED, Narcan usage, defensive tactics and verbal de-escalation training.

Requirements

• Solid customer service background and is committed to providing a safe and welcoming environment to everyone who uses the library.
• Knowledge of safety and security in a public setting.
• Knowledge of emergency procedures, safety hazards and how to delegate to a team.
• Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software.
• Ability to thrive working in a diverse environment with constant public contact.
• Ability to creatively solve problems, and handle stressful situations in a positive manner, including situations involving trauma, mental illness, substance abuse, and unhoused populations.
• Ability to demonstrate excellent interpersonal skills, positive attitude, cultural sensitivity and sense of humor in working with customers of all ages and backgrounds, coworkers and community.
• Skill in de-escalation and positive communication.
• Ability to complete concise and grammatically correct reports.
• Ability to pass a physical and mental fitness examination and a background check after the offer to hire has been made.
• Ability to successfully complete Narcan, Verbal De-escalation, and Defensive Tactics training.
• Ability to obtain an unarmed security guard license issued by the City and County of Denver.
• A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
• Available to work evening or weekend shifts.
• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• One year of experience working with security and safety issues, including reporting unauthorized activity or emergencies.
• Additional appropriate education may be substituted for the minimum experience requirement.

Nice To Haves

• Experience with Trauma Informed Care or Mental Health First Aid preferred.
• One year of experience working with security or loss prevention.

Benefits

• Four (4) Medical Plans, Dental, Vision Insurance
• Pension Plan for Life (employee contributes 8.45%, employer matches at 17.95%) and 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
• CARE Bank, Family Leave Benefits
• Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees