About The Position

Under general supervision, provides protective services to assigned locations, patients, visitors, and staff. Adheres Sharp HealthCare and departmental quality service standards. Patrols Sharp HealthCare premises on foot or in a vehicle to protect life and property. Manages disruptive persons professionally with a minimum use of force; controls access to restricted and security sensitive areas; responds to fire/security alarm activations, assumes scene command in emergency situations; observes and reports safety hazards, gives direction and assistance to Sharp HealthCare clientele. Performs other related duties and functions appropriate to the job as needed.

Requirements

  • H.S. diploma or equivalent
  • 1 year of security related experience
  • California Security Guard Card (CA Bureau of Security & Investigative Services) - REQUIRED
  • Valid CA Driver's License – REQUIRED
  • Demonstrate clean driving record in accordance with DMV’s Pull Notice program and Sharp HealthCare’s Driver Guidelines
  • Ability to utilize resources in an organized manner
  • Basic knowledge of penal codes
  • Effective interpersonal and customer relations skills

Nice To Haves

  • College courses in Criminal Justice, Sociology, and/or Psychology
  • 1 year of experience in hospital/healthcare security

Responsibilities

  • Actively responds to calls in a timely manner
  • Provides direction, information, problem solving, and escort services to both internal & external customers with courtesy and cooperation
  • When possible, goes out of their way to initiate brief contact with visitors and staff to ensure that their needs are being met
  • Reports are to be made in the proper format, completed, and submitted at the end of their shift.
  • All reports are to be neat, accurate, concise, legible, and free from spelling and grammatical error
  • Knows where to locate fire alarm boxes, emergency telephone numbers, and other emergency procedures for situations such as Life Flight, fire, disaster, etc
  • Enforces parking regulations as required
  • Tickets are completed in a neat, accurate, legible manner and are free from spelling and grammatical errors
  • Towing situations are handled thoroughly following departmental policy
  • Patrols hospital interior and grounds, being on alert for persons or situations that threaten life or property
  • Patrols in a conscientious and visible manner, varying the routine and timing
  • Makes several rounds per shift in their assigned areas
  • Diffuses hostile situations using interpersonal skills
  • Only uses force as a last resort in emergency situations
  • Uses good judgment
  • Officer safety practices and cover each other when possible

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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