Security Officer - Guest Services Desk
About The Position
As a Security Officer - Guest Services Desk in Los Angeles, CA, you will serve and safeguard clients in a range of industries. As a Front Desk Security Officer with Allied Universal, you will be the first point of contact at the location, helping to create a welcoming and secure environment. Your responsibilities include monitoring access, assisting visitors, and providing exceptional customer service while maintaining a visible presence to help to deter security-related incidents. Join a team that values integrity, teamwork, and a people-first approach in every interaction.
Requirements
- A guard card or license is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card or license is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner.
- Monitor access to the location from the front desk, verifying credentials and assisting with visitor management.
- Communicate professionally with clients, visitors, and staff while addressing inquiries and providing information as needed.
- Maintain detailed records and logs of activities and incidents as required by site-specific policies.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
