Security Officer GSOC

Allied Universal•Boston, MA

2d•$27

About The Position

As a Security Officer Dispatch Specialist in Boston, MA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Professional with Allied Universal at a leading financial institution location, you will monitor systems, coordinate responses to security-related incidents, and support officers and site contacts through clear communication and strong situational awareness. This role offers the chance to make an impact in a fast-paced environment while delivering exceptional service and reflecting our values of being agile, reliable, innovative, and acting with integrity through teamwork.

Requirements

2 or more years of security-related experience are required.
3 or more years of combined law enforcement, military, and/or security-related experience or a college degree is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Comfort using a computer or tablet is preferred.
Alarm panel experience is preferred.

Responsibilities

Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and appropriate emergency response activities within a financial services location.
Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for assistance and dispatch personnel to incidents, service needs, and priority situations.
Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and communicating updates to site contacts, Allied Universal leadership, and/or first responders as needed.
Maintain detailed dispatch logs, incident records, and activity reports, helping to support timely communication, accurate recordkeeping, and follow-up on security-related concerns.
Coordinate routine and urgent communications across the location, helping to deter unauthorized activity by reporting irregularities, relaying instructions, and supporting site-specific security-related procedures.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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