Security Officer | Full Time | Night

Concord Hospital Health System • Laconia, NH

77d

About The Position

Security Officers shall be responsible for activities necessary to ensure the stability and safety of patients, staff members and visitors, in accordance with regulations and policies of the Security Department.

Requirements

• High school or equivalent (GED) required; Associate's degree preferred.
• Valid New Hampshire Driver's license required.
• Certification in Management of Aggressive Behavior, Forensic Restraints, Conductive Energy Weapon (C.E.W.), and Basic Life Support (BLS) within 30 days of hire date.
• Experience as a Healthcare Security Officer, Corrections Officer, Police Officer, Military or Behavioral Health preferred.
• Skills in crisis management and de-escalation.
• Skills in conflict resolution and/or demonstrated ability to be effective in high stress, or emergent situations.
• Prior experience providing quality customer service.
• Ability to interact with people from diverse social, economic and ethnic backgrounds.
• Prior experience in analyzing situations and taking quick, effective and reasonable courses of action.
• Ability to write reports.
• Ability to understand and carry out oral and written directives.
• Skills in computer competency.

Responsibilities

• Assists in the management of aggressive/combative patients.
• Monitors high-risk patients awaiting disposition in the ED with proper documentation.
• Assists in the proper application of restraints and provides assistance to the patient while documenting the event.
• Provides required documentation of security department incidents and activity.
• Conducts Security/Safety rounds of the facility during shift.
• Acts as liaison between Medical Examiner office, funeral directors and families to oversee appropriate follow through according to protocols for Care of the Expired Patient.
• Provides security for the CHMG practices and other Concord Hospital satellite offices.
• Makes rounds through the satellite locations.
• Works with the Security Program Manager to coordinate training, such as MOAB, Armed Intruder, and other training programs as needed.
• Addresses security related concerns of employees/staff.
• Assists department leadership in developing security related policies.
• Handles investigations which involve Security.
• Notifies Security Administration of emerging issues.
• Manages all off-site calls for service through the dispatch database.
• Performs other Security related duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees