Security Officer - FTE .75

Mayo Clinic • Albert Lea, MN

262d • $21 - $29 • Onsite

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Requirements

• High school degree or GED equivalent is required.
• Associate's degree in law enforcement, criminal justice, security, or a related field preferred.
• Minimum two years of experience in a customer service, military, security position and/or a similar role.
• Experience in a healthcare setting preferred.
• Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation.
• Experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications.
• Technical aptitude to work with Security Technology is preferred.
• Strong sense of customer service and interpersonal skills to interact with patients, visitors, and employees.
• Strong written and verbal skills.
• Strong problem-solving skills are necessary.
• Ability to read and communicate effectively in a pleasant, courteous, professional, and friendly manner.
• Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
• Must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within 6 months.
• Training certification in AVADE Workplace Violence Training, basic CPR and AED, required within 1 year.

Nice To Haves

• Previous security experience.
• Ability to work independently and in a team environment.
• Demonstrated ability to remain calm and assume control of emergency situations.

Responsibilities

• Provide a professional level of customer service and security presence.
• Proactively patrol Mayo Clinic property and security sensitive areas.
• Assist visitors, patients, and staff as needed and help prevent and deter fire, theft, vandalism, illegal entry, etc.
• Utilize security vehicle on a regular or occasional basis.
• Enforce Mayo policies and respond to complaints and service calls for wrongdoing.
• Prepare incident reports/activity logs.
• Work in the Security control centers.
• Manage altercations and emergency crises in an effective and professional manner.
• Operate and communicate on a two-way radio.
• Exhibit good judgment, maturity, initiative, tact, and diplomacy when dealing with people in stressful situations.
• Assist patients, volunteers, visitors, and staff with emergency evacuations.
• Make effective decisions as an emergency first responder.
• Work as a team member with other emergency responders, including law enforcement and fire/rescue personnel.
• Work nights and weekends for security and protection assignments when required.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED