Security Officer - Front Desk

Allied Universal•Wilson, NC

1d•$18•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk in Wilson, NC , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer with Allied Universal at a busy retail and mall location, you will welcome guests, manage access, verify credentials, and log visitor activity while serving as a visible, professional presence. You will monitor cameras and alarms, respond to incidents with clear communication, and coordinate with site teams to help reduce security-related concerns. Bring an agile, reliable mindset, teamwork, and integrity to every interaction.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service at the front desk in a retail and/or mall location by following Allied Universal procedures and site-specific policies, including directing visitors and answering questions.
Control access by greeting guests, verifying identification as required, issuing temporary badges when applicable, and maintaining a professional presence that helps to deter unauthorized entry.
Monitor alarms, cameras, and/or other security-related systems from the front desk and report irregular activity according to post orders.
Respond to incidents and critical situations in a calm, problem-solving manner, including contacting onsite management and/or emergency services as directed.
Complete required documentation such as visitor logs, incident reports, and shift activity reports, and communicate key updates during shift transitions.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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