Security Officer Front Desk
About The Position
As a Security Officer - Front Desk in Lubbock, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a premier commercial real estate location, you will be the welcoming first point of contact, supporting access control, visitor check-in, and lobby presence that helps promote a professional environment. You will monitor activity through cameras and building systems, document security-related incidents, and communicate clearly with tenants, guests, and on-site teams. Join Allied Universal to serve with integrity, teamwork, and a caring, people-first culture.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, visitors, and contractors at a commercial real estate front desk by following security-related procedures, site-specific policies, and access requirements.
- Monitor lobby activity and building entry points, help to deter unauthorized access, and communicate concerns to management and/or responding personnel.
- Screen, verify, and document visitor requests, issue temporary credentials when authorized, and maintain accurate access logs and key or badge control.
- Answer phones and assist with directions, deliveries, and service calls while maintaining a professional presence at the reception area.
- Respond to incidents and critical situations in a calm, problem-solving manner, initiate emergency response activities when appropriate, and complete required reports.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
