Security Officer - Flex Dispatch

Allied Universal • Mason, OH

1d • $17 • Onsite

About The Position

As a Security Officer - Flex Dispatch in Mason, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a busy retail location, you will coordinate security-related calls, monitor alarms and cameras, and communicate with on-site teams to help reduce incidents. You will document activity, support access control and badge workflows, and provide professional customer service to associates and guests. At Allied Universal, you will be part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• Have at least 6+ months of security-related experience.
• Be comfortable using a computer or tablet, preferred.
• Have access control and/or badge experience, preferred.
• Have customer service experience, preferred.
• Have CPR and/or First Aid, preferred, and it may be completed post hire.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients and shoppers by following Allied Universal procedures, site-specific policies, and when appropriate, supporting emergency response activities within a retail and mall location.
• Monitor alarms, CCTV, radios, and phone lines; dispatch officers to incidents and service requests; and/or coordinate responses with mall management and local authorities as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering details, prioritizing calls, and relaying accurate information to responding personnel.
• Complete required reports and logs, including incident documentation, shift activity summaries, and communication records, while maintaining confidentiality of security-related information.
• Support regular and random patrol coverage by tracking patrol check-ins, communicating post assignments, and helping to identify unusual activity around the business and perimeter.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED