Security Officer - Flex - Armed Retail Institution

Allied Universal • Temple, TX

31d • $20 • Onsite

About The Position

As a Security Officer - Flex - Armed Retail Institution in Temple, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an armed Patrol Officer at a busy retail location, where you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help reduce security-related incidents. You will respond to concerns, document activity, and deliver outstanding customer service through clear communication. In an agile, reliable, and innovative team with a caring culture, you will collaborate with integrity to support a positive shopping experience.

Requirements

• Be at least 21 years of age.
• Possess a Level III Armed Certification in Texas only.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Possess a Handcuffing Certification preferred.
• Possess a Baton Certification preferred.
• Possess an Armed Guard Card and/or License preferred.

Responsibilities

• Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a retail store and parking area setting.
• Perform armed post duties in accordance with Allied Universal policies, licensing requirements, and site instructions, including maintaining control of issued equipment and following use-of-force guidance.
• Conduct regular and random patrols throughout the sales floor, entrances and exits, receiving areas, and exterior perimeter to help to deter theft, vandalism, and other unwanted activity.
• Monitor customer and employee activity for unusual behavior, respond to potential issues, and use verbal de-escalation techniques to help resolve conflicts and/or disturbances.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating with site management and contacting local law enforcement and/or emergency services as needed.
• Observe and report suspected shoplifting, fraud, and policy violations; support loss prevention efforts by maintaining presence, communicating observations, and preserving scene conditions for follow-up.
• Control access to restricted areas such as back-of-house spaces and receiving docks by checking credentials, verifying authorization, and directing deliveries and visitors per site procedures.
• Complete detailed incident reports, shift logs, and patrol documentation in a timely manner, including descriptions of actions taken and individuals involved.
• Provide assistance to customers and associates with directions, escort requests, and general questions while maintaining a professional presence.
• Monitor security-related systems such as cameras, alarms, and radios when assigned, and communicate observations promptly to site leadership and Allied Universal supervision.
• Participate in emergency response activities such as medical calls, fire alarms, and severe weather events by following site protocols, assisting with orderly movement, and supporting first responders.
• Follow all site-specific policies related to prohibited items, trespass notices, and removal of disruptive individuals, using the minimum necessary intervention and requesting additional support when needed.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED