Security Officer - Evenings

Dartmouth-Hitchcock HealthLebanon, NH
75d

About The Position

This position involves working from 3pm to 11pm, Wednesday through Friday, or as needed, with a 10% evening shift differential. The primary responsibility is to ensure the safety and well-being of patients, visitors, staff, facilities, and hospital property.

Requirements

  • High school graduate required.
  • Two years of related experience preferred.
  • Direct security experience highly preferred.
  • Valid driver’s license with a clean driving record required in accordance with D-H’s Driver Disqualifications Guidelines.
  • Must maintain Taser, Handcuff, and Pepper Gel certification.
  • Must complete all required training and pass minimal physical requirements within 90 days from date of hire and as required thereafter.
  • Must obtain IAHSS Basic Security Officer Certification within 6 months of hire.

Responsibilities

  • Patrols all areas of their assigned facility looking for illegal/inappropriate activity and security/safety concerns.
  • Proactively provides information, assistance, and guidance to patients, visitors, and staff.
  • Conducts internal and external rounds/patrols to ensure the safety and security of the facility, property, and occupants.
  • Responds to and investigates security incidents, ensuring all incidents and activities are appropriately documented and recorded.
  • Assists nursing units, clinical care areas, and other departments with uncooperative, combative, or violent patients and visitors, effectively de-escalating situations using appropriate AVADE techniques.
  • Provides patient watch activities to prevent elopement or injury to self/others.
  • Applies restraints at the direction of the medical staff and contacts local law enforcement as situation warrants.
  • Deals with custody disputes and/or domestic disturbances occurring on campus.
  • Conducts patient and visitor searches when required and conducts room and belonging searches as needed.
  • Responds to emergencies and code calls, performing CPR and using AEDs; contacts local fire department for ambulance response for medical incidents outside the building.
  • Monitors all parking lots for compliance with facility parking regulations, tickets unauthorized parked cars, and observes and follows up on safety hazards in parking areas.
  • Enforces company policies as directed by a supervisor.
  • Assists with parking space and utilization, rearranging parking barricades to meet organizational needs and special events.
  • Assists DHART with helicopter arrivals and departures, releases deceased patients, and accepts incoming deceased patients.
  • Completes all required/requested forms, reports, and documents.
  • Completes assigned secondary duties.
  • Responds to duress alarms, calls for service, and other emergency situations.
  • Performs other duties as required or assigned.
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