Security Officer Dispatch

Allied Universal • Richmond, VA

2d • $26 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Dispatch Coordinator in Richmond, VA , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor activity, coordinate communications, support access and badge processes, and help address security-related concerns with professionalism. This role offers the chance to deliver outstanding customer service while working with an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• At least 1 year of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a commercial real estate location.
• Monitor dispatch communications, receive and document calls for service, and coordinate the timely routing of security-related personnel to incidents, maintenance concerns, and/or priority situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with on-site personnel, property management, and/or first responders as appropriate.
• Track activity logs, incident details, and status updates through dispatch systems and reporting tools, helping to support accurate records and follow-up on security-related concerns.
• Conduct regular and random patrol support through remote monitoring, camera review, and/or coordination with field personnel around the business and perimeter, with working environments and conditions varying by location.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees