Security Officer - Dispatch Center

Allied Universal

9d • $22 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Dispatch Center in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a financial institution location, you will be the communication hub for security-related operations, coordinating officer activity, monitoring alarms and cameras, documenting incidents, and supporting timely responses. You will provide clear updates to team members and site leadership while delivering a polished customer service experience. At Allied Universal, you will thrive in an agile, reliable, and innovative team that puts people first and leads with integrity.

Requirements

• Have 3 or more years of combined law enforcement, military, and/or security-related experience or a college degree.
• Provide proof of a high school diploma or GED as required by the client.
• Be 21 or more years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred and may be completed post hire.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients at a financial institution location by following security-related procedures, site-specific policies, and when appropriate, supporting emergency response activities.
• Operate the dispatch function by monitoring alarms, cameras, access control alerts, and radio and/or telephone traffic, and routing incidents to on-site personnel according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, documenting actions taken, and escalating concerns to site leadership as needed.
• Complete required logs and reports such as incident reports, alarm activity logs, visitor and/or contractor activity records, and shift turnover notes with accurate, timely details.
• Conduct and/or direct regular and random patrols around the business and perimeter, and track patrol activity and findings for follow-up as required by the location.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED