Security Officer - Philadelphia Museum of Art

Allied Universal•Haverford Township, PA

9d•$16•Onsite

About The Position

As a Security Officer - Cultural Campus Patrol in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Cultural Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed Patrol Officer at a renowned cultural institution, you will monitor and patrol galleries and public areas, maintain a professional presence that helps to deter security-related incidents, and support guests with clear communication and service. You will conduct routine rounds, document observations, and collaborate with site staff to keep operations running smoothly. At Allied Universal, you will bring agility, reliability, and integrity to a caring, team-driven culture.

Requirements

Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to visitors, members, staff, contractors, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a cultural institution setting.
Respond to incidents and critical situations in a calm, problem-solving manner, including visitor concerns, medical calls, fire alarms, suspicious activity, and property damage.
Conduct regular and random patrols throughout galleries, exhibit areas, lobbies, back-of-house spaces, loading and receiving areas, parking areas, and exterior perimeter to help to deter unwanted activity and identify hazards or policy violations.
Monitor access points and control entry and exit for staff, visitors, and deliveries according to site procedures, including checking credentials and directing guests to appropriate locations.
Observe, document, and report unusual activity, policy violations, and maintenance issues, and complete shift logs and incident reports per Allied Universal and site requirements.
Assist with crowd management during peak visitor periods and special events, including line control, gallery capacity support, and directing pedestrian traffic to reduce congestion.
Support protection of artwork and exhibits by monitoring visitor behavior near displays and responding to touching, climbing, flash photography violations, and other prohibited actions per site rules.
Coordinate with site leadership and local first responders as needed during emergencies, including supporting evacuations, shelter-in-place, and scene control until help arrives.
Use security-related equipment and systems as assigned, such as radios, key control, visitor management tools, and camera monitoring, and report equipment issues promptly.
Provide directions and general assistance to guests, including wayfinding to exhibits, entrances, amenities, and accessibility routes, while maintaining a professional, approachable presence.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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