Security Officer - CRE Front Desk
About The Position
As a Security Officer - CRE Front Desk in Ponte Vedra, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will welcome tenants and visitors, support access control, issue visitor credentials, and monitor alarms and/or cameras. You will help maintain accurate logs, communicate clearly with property management, and respond to security-related concerns with professionalism and care. Bring an agile, reliable mindset, collaborate as a team, and act with integrity while delivering a great first impression.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, visitors, and employees at the front desk by following Allied Universal procedures, site-specific policies, and access control requirements.
- Greet and screen visitors, issue visitor credentials, and direct guests to the appropriate office or contact while maintaining a professional lobby presence.
- Monitor and control entry and exit points using security-related procedures to help to deter unauthorized access and loitering in the lobby and reception areas.
- Answer phones, route calls, take messages, and communicate requests to property management and/or building contacts as directed by site procedures.
- Monitor CCTV, alarms, intercoms, and other building systems as assigned, and report irregular activity per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications to building management and/or emergency services when appropriate.
- Document and report daily activities, incidents, and maintenance or access issues using required logs and reporting tools.
- Support tenant move-ins, deliveries, and contractor check-ins by verifying credentials, confirming work authorizations when available, and directing parties to designated areas.
- Coordinate with property management and onsite personnel to follow lobby protocols, key control procedures, and after-hours access rules.
- Maintain a neat, professional front desk area and protect sensitive information by following confidentiality and data handling guidelines.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
