Security Officer/Console Operator: ConocoPhillips Plaza Bartlesville

Denali Universal Services • Bartlesville, OK

91d

About The Position

Under limited supervision, the Console Security Officer provides security and protection of work site(s), personnel, and assets at the assigned job site. This position monitors the access control system and electronic inventory control system, operates the CCTV system, coordinates radio and telephone communications, maintains the shift log and confidential/sensitive documentation, and answers the after-hours site main number and emergency phone number. Performs all work in accordance with established safety and operational procedures. The Console Security Officer is a key contributor to the security operations team in the event of a crisis/emergency that would threaten the safe and secure business operations. Verbal communication skills and the ability to appropriately respond to emergency situations are critical. The general responsibilities of the position include those listed below, but the company may identify other duties of the position. These responsibilities may differ depending on business necessities and client requirements. Work Schedule: Rotational - 1 week on/1 week off.

Requirements

• Minimum 18 years of age.
• High school diploma or equivalent.
• Prior military, law enforcement, corrections, or private security experience.
• Previous experience working at a Security Operation Center (SOC) or related IT field highly desired.
• Proficiency in electronic security management applications including Microsoft Office, Video, Access Control, and Alarm Management.
• Valid driver's license.
• State Unarmed Security Officer License (or ability to obtain).
• Able to proficiently speak, read, understand and write English.
• Strong communication and customer service skills.
• Ability to interact with all levels of personnel, external agencies, and the general public in a professional and effective manner.
• Ability to handle crisis situations calmly and effectively.
• As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical.

Nice To Haves

• Maturity of judgement, quick thinking, and teamwork.
• Ability to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
• Ability to provide clear directions and respond accordingly.
• Strong phone and computer skills (typing, emailing, texting, two-way radio, etc.).
• Ability to work well under pressure.
• Ability to work well alone and within a team.

Responsibilities

• Understand and successfully execute post orders including enforcement of client and company policies, rules and regulations.
• Provide security related customer service and emergency response activities as required.
• Guard property against damage, fire, theft, and illegal or unauthorized entry.
• Display courteous, respectful and professional interactions with the public and customers.
• Perform security/console and emergency response duties in accordance with site-specific procedures and standard operating procedures (SOPs).
• Responsible for monitoring the client's access control system.
• Monitor control center equipment such as closed-circuit television, alarms, police scanners, printer, etc., to protect company assets and personnel and control access to building areas.
• Monitor CCTV activity.
• Initiate response to site alarms in accordance with site procedures.
• Keep track of the working status of all electronic equipment.
• Alert the Site Manager of malfunctioning equipment.
• Monitor local and enterprise systems for incidents or threats to Company personnel/assets.
• Manage all emergency call and dispatch emergency personnel.
• Ensure critical communications are made as required.
• Effectively and coherently communicate over the phone or radio channels.
• Respond to security incidents and emergency situations in a calm and problem-solving manner.
• Complete all job required forms/logs and documentation accurately and timely.
• May assist management and law enforcement officials in emergency situations.
• Conduct monthly fire extinguisher/AED checks.
• Maintain high standards for work areas and appearance.
• Comply with established dress code/uniform requirements.
• Knowledge of all duties associated with the basic patrol/post officer(s).
• May be requested to occasionally serve as a patrol/post or badging officer.
• Report all accidents and injuries in a timely manner.
• Ability to work in a constant state of alertness.
• Maintain confidentiality, discretion, and appropriate professionalism.
• Participate in regular safety meetings, safety training and hazard assessments.
• Maintain regular and punctual attendance.
• This position requires working a rotational schedule, different shifts, overtime, or flexible work hours based on company or client needs.
• Attend company/job required training programs (classroom and virtual) as designated.
• May step up into the Lead/Shift Supervisor role as requested.
• May perform other job related duties as assigned.

Benefits

• Full-time regular employees have the opportunity to enroll in health insurance.
• Life insurance.
• 401k Retirement Plan.
• Short term disability insurance.
• Access to employee assistance program.

What This Job Offers

• Job Type: Full-time
• Industry: Personal and Laundry Services
• Education Level: High school or GED