Security Officer - Commercial Front Desk Attendant
About The Position
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. As a Security Officer - Commercial Front Desk Attendant in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a prominent commercial real estate location, you will play a key role in welcoming visitors and supporting a positive environment. Your responsibilities will focus on monitoring the front desk, assisting guests and tenants, and serving as the first point of contact for security-related matters. By providing excellent customer service and clear communication, you will help to deter incidents while fostering a professional atmosphere. Allied Universal values agility, reliability, innovation, and a caring culture that puts people first-making this an exciting opportunity to grow and contribute as part of a dedicated team.
Requirements
- Must be at least 21 years of age.
- Comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
- CPR certification is preferred.
- Loss prevention experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Responsibilities
- Greet and assist visitors, employees, and/or tenants in a professional manner at the front desk.
- Monitor access to the location, verify identification, and assist with visitor management procedures according to site-specific policies.
- Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
- Operate access control systems and observe surveillance equipment to help to deter unauthorized entry and/or suspicious activity.
- Communicate clearly and promptly with Allied Universal management, site personnel, and emergency responders regarding security-related matters.
- Document daily activities, incidents, and/or unusual occurrences accurately in site logs or Allied Universal reporting systems.
- Provide customer service to clients by carrying out security-related procedures and supporting emergency response activities as required.
Benefits
- Health insurance
- 401(k) plans
- Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
- Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
- Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
