Security Officer - CCTV Dispatcher

Allied Universal•Montgomery, AL

1d•$17

About The Position

Allied Universal® is hiring a Security Officer - CCTV / Dispatcher. The Security Operations Center (SOC) is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported. Security Officer - CCTV / Dispatcher Starting Base Pay: $16.75 Workdays Available: Friday - Tuesday Shifts Available: 9:15 PM - 5:45 AM

Requirements

Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
Ability to work in a team environment; teamwork
Ability to multi-task, discern patterns in detail
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent, or 5 years of verifiable experience
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only

Responsibilities

Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
Proactively monitor all surveillance cameras and CCTV remote viewer programs.
Monitors and responds to all security/life safety system alarms
Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
Serve as the liaison between all departments and the security department
Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
Accurately maintain control of all equipment and keys in the Control Room.
Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
Complete “task work orders" for all reported maintenance needs
Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
Control and monitor the two-way communication systems
Make emergency notifications as necessary pursuant to site Post Orders
Make productivity and cost reduction recommendations to management
Make recommendations for physical security surveys and post orders
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem solving manner
Conduct regular and random patrols around the business and perimeter.

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance
Company's retirement plans
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments; u nused vacation is only paid out where required by law

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