SECURITY OFFICER (ARMED)

The Strat Hotel Casino And Skypod • Las Vegas, NV

302d

About The Position

As a Security Officer (Armed) at Arizona Charlie's Boulder in Las Vegas, NV, you will monitor and patrol assigned areas to provide a safe environment for guests, team members, the company, and their property. Your role will involve providing outstanding guest service to guests with questions and/or concerns, ensuring compliance with all applicable gaming laws and company internal controls, policies, and procedures.

Requirements

• At least one year of law enforcement, military or EMT experience highly preferred
• Excellent guest service skills
• Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons
• Proven experience providing high level of guest service
• Working knowledge of Microsoft operating system and applications preferred
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Able to attend and successfully complete all quarterly firearms training and annual security recertification training
• Compliance with all mandatory training courses and certifications on an annual basis
• Must be able and willing to successfully complete Title 31 annual training
• At least 21 years of age
• High school diploma or equivalent preferred
• Ability to effectively communicate in English; written, verbally and via portable radios
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Nice To Haves

• Nevada Gaming work card
• Alcohol Awareness work card
• Valid Driver's License
• DMV Print Out

Responsibilities

• Provide protection for the casino and its team members and guests
• Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills, and credits
• Complete all incident reports pertaining to outside patrol issues
• Escort armored car personnel around the property
• Escort trespassing individuals off property
• Assist guests in locating lost vehicles
• Maintain bicycle in operating condition
• Investigate auto accidents
• Secure the operations office during in-custody situations
• Answer guest questions, provide directions to guests, and assist guests with any challenges that the guest brings to attention
• Perform outside bike patrol, vehicle patrol, and interior patrol of casino and hotel
• Provide outstanding guest service in a timely manner to both guests and fellow team members
• Perform other duties as assigned

Benefits

• Competitive pay and benefits

What This Job Offers

• Job Type: Full-time
• Industry: Food Services and Drinking Places
• Education Level: High school or GED