Security Officer - Alarm Monitoring

Allied Universal • Naperville Township, IL

1d • $24

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Join Allied Universal as a Dispatch professional supporting a dynamic tech, media, and telecom location. In this role, you will monitor activity, coordinate responses, document incidents, and communicate with professionalism to help support a secure environment. This position offers the chance to combine customer service, technology, and teamwork while reflecting Allied Universal’s agile, reliable, innovative, and people-first culture.

Requirements

• Applicants must have at least 1 year of armed security-related, law enforcement, and/or military experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.
• Applicants should be comfortable using a computer and/or tablet.

Nice To Haves

• CPR and/or First Aid experience is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a technology-focused location.
• Monitor communication systems, cameras, alarms, and access activity from a dispatch post, and relay information to on-site personnel, supervisors, and/or first responders as needed.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner while documenting events and supporting timely follow-up.
• Coordinate routine and urgent dispatch activity, maintain accurate logs and reports, and communicate post orders, incident details, and operational updates across the location.
• Support regular and random patrol activity by tracking officer status, receiving field updates, and helping direct resources to priority areas around the business and perimeter.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED