Security Officer - Aero Front Lobby

Allied Universal • Stratford, CT

8d • $24 • Onsite

About The Position

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Aero Front Lobby in Stratford, CT , you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join Allied Universal at an aero and defense location in a front desk post where you will welcome employees and visitors, support access control and badge verification, and manage check-in and check-out procedures. You will monitor entry activity, document incidents and/or requests, and communicate promptly with site contacts to help reduce security-related issues. Bring a customer-service mindset as you support a caring, agile team that acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access Control/Badge Experience is preferred.
• Guard Card/License is preferred.
• Comfortable Using Computer or Tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk post, greet and screen visitors, and direct authorized personnel to the appropriate contact or location.
• Support access control at entry points by verifying identification, confirming authorization, and coordinating with site contacts for approvals.
• Issue temporary visitor credentials and/or passes per site procedures, maintain visitor logs, and collect and secure returned badges.
• Answer phones and monitor intercoms and/or entry notifications, routing calls and requests to the proper department or point of contact.
• Monitor alarms, cameras, and/or other site systems as assigned, and report unusual activity per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and documenting actions taken.
• Complete detailed shift activity reports and incident reports, documenting observations, contacts, and corrective actions.
• Maintain a professional lobby presence, assist with directions and general inquiries, and help maintain orderly traffic flow at the reception area.
• Coordinate with site leadership and Allied Universal management regarding policy updates, special events, and changes to access procedures.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees