Security Officer 2

WVU Medicine

15h•Onsite

About The Position

The Security Officer 2 performs a variety of duties to provide assistance and information to all patients, visitors, and staff. This role is responsible for enforcing WVU Medicine policies and procedures to ensure a safe and secure environment, thereby supporting the overall Security Program.

Requirements

High School diploma or equivalent
Valid Driver’s License
Obtain certification in BLS or HeartSaver First Aid within 60 days of hire date.
State criminal background check and Federal (if applicable), as required for regulated areas
One (1) year of experience in Security field
Defensive Tactics Certification (to be completed as established by department)
OC Spray Certification (to be completed as established by department)
Baton Certification (to be completed as established by department)
Taser User Certification (to be completed as established by department)
Handcuffing Tactics training (to be completed as established by department)
AVADE Training Levels I - III (to be completed as established by department)

Nice To Haves

Associates degree in criminal justice, criminology, forensics, law, or related field of study.

Responsibilities

Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff distributing accurate information to all who request such.
Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner.
Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing WVU Medicine facilities.
Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.
Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with system and department policies and procedures, as monitored by supervision.
Performs routine building rounds, building door unlocks, exterior building and parking lot patrol.
Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
Reports suspicious situations, circumstances, incidents and persons, according to system and department policy and procedures.
Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to system and department policy and procedures.
Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner.
Responds to and provides assistance to patients, visitors and staff during emergency situations such as; assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
Performs patient restraint as directed by clinical staff, and is capable of physical intervention when appropriate.
Operates Hospital-owned vehicles in a safe and responsible manner.
Ensures safety and proper operating condition of vehicles by performing vehicle inspections, as outlined by departmental policy.
Incident reporting
Routine building rounds
Incident investigation
Crowd control
Restraining patients
Disaster response
Domestic disputes
Med G assists
Parking enforcement
Consistent presence and visibility
Helicopter assignments
Media issues
Victim assistance
Engages in traffic direction
Policy enforcement
Investigation of alarms, duress, etc.
Physical intervention
Tire changing
Battery jumps
Parking rounds
Effective radio communication
Escorts patients/visitors/staff
Accurate directions to customers
Loss prevention
Vehicle assists
Transport equipment/staff/visitors/patients
Posts assignments for exterior patrol/all canopy/all booths/building rounds/ED
STOPS training