Security Officer 2 FT

Greater Baltimore Medical Center-posted 3 months ago

$17 - $26/Yr

Full-time • Entry Level

Towson, MD

1,001-5,000 employees

Hospitals

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Under general supervision, but according to prescribed procedures, Security Officer 2 is responsible for ensuring all Security Team members under his/her direct supervision are following security policies, procedures and strategies to ensure the protection of patients, visitors, staff, property, buildings and grounds. Will be responsible for the direct supervision of their assigned shift security team to include but not limited to scheduling, and compliance of GBMC Security Department policies, procedures and practices. Will be responsible for assisting GBMC Security Officers under his/her supervision with shift operations and/or administrative issues. Will be responsible for the direct supervision of their assigned shift in the absence of the GBMC Security Officer 4 or Security Officer 3, or when directed by the GBMC Security Officer 4 or Security Officer 3 to assume responsibility for the shift. The GBMC Security Officer 2 when not responsible for the direct supervision of the shift will assist the GBMC Security Officer 4 or Security Officer 3 in the daily operations of the shift.

Ensure the facility is provided with high quality security services to protect people and property
Report safety concerns, security breaches and unusual circumstances both verbally and in writing
Build, improve and maintain effective relationships with patients, visitors and staff
Answer questions and assist patients staff and visitors
Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner

High school diploma or equivalent
Security, corrections, law enforcement, military or fire/EMS department experience is preferred
Must be willing and able to work unscheduled hours based on the needs of the department
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner
Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices
Must be able to successfully utilize Microsoft Word to write and generate reports
Must display exceptional customer service and communication skills
Remain flexible to ever changing environments; adapt well to different situations
Ability to maintain satisfactory attendance and punctuality standard
Neat and professional appearance
Must be able to handle pressure of working with high volume public

Current State Driver's License which must be maintained throughout employment
Security Guard certification issued by the Maryland State Police that must be maintained throughout employment
Security Guard training by an approved instructor from the Maryland Police and Correctional Training Commission for initial and in-service training that must be maintained throughout employment
Current CPR certification that must be maintained throughout employment
EMTALA training is required and must be successfully completed within the new hire probationary period prior to the employee working independently
GBMC Work Place Violence Prevention Training is required and must be completed within the new hire period, prior to the employee working independently

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Security Officer 2 FT

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