Security Officer 1

CEDCO: The Mill Casino Hotel & RV Park and Tribal One/ORCA Communications • North Bend, OR

32d • Onsite

About The Position

The primary function of this position is to promote a safe and secure environment for the Ko-Kwel Casino Resort Medford, its guests, and employees. This position also observes and ensures that overall operations conform to casino policy.

Requirements

• High School Diploma or GED required.
• Must be 21 years of age or older.
• Must have a current valid Oregon Driver's License.
• Must maintain OLCC certification.
• Must maintain CPR and First Aid certification.
• Must be able to pass a physical with a doctor prior following job offer.
• Computer skills must include Microsoft Word, Office, and Windows applications and also ability to learn iTrak database.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.
• Ability to travel as needed to support other locations.

Nice To Haves

• Candidates with one year of previous public safety, casino security, military or other related experience preferred.
• Candidates with a background in customer service or previous experience in the hospitality industry desired.
• The ability to speak effectively and persuasively to a diverse customer and employee base and follow verbal instructions.
• Strong written communication and observation skills with the ability to write reports and correspondence.
• The ability to read and comprehend documents such as safety rules, policies and procedures and instructions.

Responsibilities

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Report safety issues and hazards to Supervisor and/or Safety Committee.
• Provide guest and employee escorts to and from the casino when requested or as needed to ensure their safety and protection.
• Provide escorts for large sums of money and chips in the casino to ensure the security of transfer.
• Ensure compliance of casino policy and report policy infractions to immediate supervisors.
• Provide patrols of all casino and surrounding company property i.e., CEDCO building & Tribal offices.
• Conduct and/or assist with machine and table drops.
• Maintains a working knowledge of those guests and/or employees who have been banned from re-entering the property, and advises appropriate individuals and departments when observing trespassers on property.
• Accepts identification from all persons who appear to be under the age of twenty-one, to ensure compliance with applicable gaming regulations.
• Provide appropriate verbal or physical interventions in order to stop altercations or other disruptions on property.
• Observe and report any suspicious activity or drug use to supervisors.
• Observe and use proper chain of command.
• Respond to and/or assist with medical emergencies.
• Maintain daily activity reports and head counts.
• Perform dispatch duties and may coordinate solutions or provide guidance to guests and employees during drills or emergency situations.
• Operates company vehicles as directed.
• Generate necessary written reports regarding security related incidents involving guests, employees and/or the facility.
• Operate security surveillance system.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Benefits

• Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED