Security Officer 1

CEDCO: The Mill Casino Hotel & RV Park and Tribal One/ORCA CommunicationsNorth Bend, OR
32dOnsite

About The Position

The primary function of this position is to promote a safe and secure environment for the Ko-Kwel Casino Resort Medford, its guests, and employees. This position also observes and ensures that overall operations conform to casino policy.

Requirements

  • High School Diploma or GED required.
  • Must be 21 years of age or older.
  • Must have a current valid Oregon Driver's License.
  • Must maintain OLCC certification.
  • Must maintain CPR and First Aid certification.
  • Must be able to pass a physical with a doctor prior following job offer.
  • Computer skills must include Microsoft Word, Office, and Windows applications and also ability to learn iTrak database.
  • Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.
  • Ability to travel as needed to support other locations.

Nice To Haves

  • Candidates with one year of previous public safety, casino security, military or other related experience preferred.
  • Candidates with a background in customer service or previous experience in the hospitality industry desired.
  • The ability to speak effectively and persuasively to a diverse customer and employee base and follow verbal instructions.
  • Strong written communication and observation skills with the ability to write reports and correspondence.
  • The ability to read and comprehend documents such as safety rules, policies and procedures and instructions.

Responsibilities

  • Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
  • Report safety issues and hazards to Supervisor and/or Safety Committee.
  • Provide guest and employee escorts to and from the casino when requested or as needed to ensure their safety and protection.
  • Provide escorts for large sums of money and chips in the casino to ensure the security of transfer.
  • Ensure compliance of casino policy and report policy infractions to immediate supervisors.
  • Provide patrols of all casino and surrounding company property i.e., CEDCO building & Tribal offices.
  • Conduct and/or assist with machine and table drops.
  • Maintains a working knowledge of those guests and/or employees who have been banned from re-entering the property, and advises appropriate individuals and departments when observing trespassers on property.
  • Accepts identification from all persons who appear to be under the age of twenty-one, to ensure compliance with applicable gaming regulations.
  • Provide appropriate verbal or physical interventions in order to stop altercations or other disruptions on property.
  • Observe and report any suspicious activity or drug use to supervisors.
  • Observe and use proper chain of command.
  • Respond to and/or assist with medical emergencies.
  • Maintain daily activity reports and head counts.
  • Perform dispatch duties and may coordinate solutions or provide guidance to guests and employees during drills or emergency situations.
  • Operates company vehicles as directed.
  • Generate necessary written reports regarding security related incidents involving guests, employees and/or the facility.
  • Operate security surveillance system.
  • Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Benefits

  • Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
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