Security Officer 1

Mayo Clinic•Rochester, MN

2d•Onsite

About The Position

Work is performed in a healthcare environment., Lifting and/or carrying 10 to 50 pounds daily, and occasionally pushing/pulling/lifting over 100 pounds. Standing or walking 8 to 12 hours daily. Climbing, running and kneeling in response to disturbances. Exposure to disagreeable odors (e.g., body odors, dirty clothing, human feces), body fluids, hazardous chemicals, communicable diseases (e.g., T.B., hepatitis, AIDS), mentally unstable individuals, verbal and physically aggressive individuals, and individuals under the influence of controlled substances. Mayo Clinic Global Security Officers provide a professional level of customer service, security presence and response. A Security Officer I will proactively patrol Mayo Clinic property to deter crime and undesirable behaviors; Responds to security incidents to ensure safety of occupants and enforce Mayo policies; Prepares accurate and timely incident reports; May use a security vehicle to proactive patrol and respond to incidents. A Security Officer I adapts to unpredictable and stressful situations while demonstrating professionalism; manages aggression using verbal de-escalation techniques; manages physical violence using self-defense, control and restraint techniques, including handcuffing; responds to emergency crises effectively and professionally.; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people during stressful situations. A Security Officer must exercise sound independent judgment in both emergency and routine situations. A Security Officer I operates and communicates on a two-way radio and effectively uses available technological tools; A Security Officer I will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running and must be able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including Facilities personnel, law enforcement, fire/rescue, and emergency medical services personnel. The Security Officer I can work nights and weekends for security and protection assignments and when required by emergency or special situations. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Requirements

Adapts to unpredictable and stressful situations while demonstrating professionalism
Exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people during stressful situations
Must exercise sound independent judgment in both emergency and routine situations
Must be able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance
Must be able to work nights and weekends for security and protection assignments and when required by emergency or special situations

Responsibilities

Proactively patrol Mayo Clinic property to deter crime and undesirable behaviors
Responds to security incidents to ensure safety of occupants and enforce Mayo policies
Prepares accurate and timely incident reports
May use a security vehicle to proactive patrol and respond to incidents
Manages aggression using verbal de-escalation techniques
Manages physical violence using self-defense, control and restraint techniques, including handcuffing
Responds to emergency crises effectively and professionally
Operates and communicates on a two-way radio and effectively uses available technological tools
Assists patients, volunteers, visitors, and staff with emergency evacuations, including handling emergency evacuation devices used to transport patients and others to safety
Makes effective decisions as an emergency first responder
Works as a team member with other emergency responders, including Facilities personnel, law enforcement, fire/rescue, and emergency medical services personnel