Security Monitor

Northbrook Public Library • Northbrook, IL

40d

About The Position

We are seeking a dedicated Security Monitor who prioritizes safety, customer service, and the ability to interact respectfully with a diverse group of people. The ideal candidate will thrive in a dynamic environment, maintain the privacy and confidentiality of patrons and staff, and communicate clearly and effectively. The role demands a commitment to upholding our Service Standards and Equity, Diversity, and Inclusion values while working collaboratively with staff and the Person in Charge (PIC) to ensure a secure and welcoming library environment for our patrons.

Requirements

• Experience in a security role, ideally within a public or library setting.
• Knowledge and experience in security procedures, emergency safety practices, and de-escalation techniques.
• Ability to evaluate and assess level of safety and stabilize a crisis situation.
• Ability to work independently and collaboratively, managing time and tasks effectively with minimal guidance.
• Proficiency with library technology and communication tools, including MS Office Suite, Google Workspace, and cloud-based tools such as Google Chat and Zoom.
• Understanding of general library philosophy, including the Library Bill of Rights, and the ability to apply this knowledge in daily responsibilities.

Nice To Haves

• Familiarity with mental health first aid and trauma-informed care is preferred including the ability to listen and empathize with patrons in crisis and help connect with family, friends or community resources.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees