Security Manager (FT)

Spooky Nook Sports Ohio LLC • Cincinnati, OH

21d • Onsite

About The Position

The Security Manager will support the safety and security operations at Spooky Nook Sports Ohio while working under the direction of the Director of Security. This role will assist with the implementation and execution of security policies, procedures, and daily operations. Responsibilities include supporting departmental initiatives, helping maintain a safe environment, coordinating with local law enforcement, and assisting in the oversight of security operations to ensure the safety of all employees, guests, customers, and stakeholders. Because this position will involve routine interaction with children, all candidates must successfully obtain the Ohio Bureau of Criminal Investigation (BCI) criminal history check background clearance prior to beginning employment.

Requirements

• Must be OPOTA FAB 20-hour endorsed
• An accumulation of at least 3 years of supervisory experience in security, law enforcement, or emergency management
• 21 years of age or older
• Dependable transportation to and from work
• Must have a valid Driver’s License
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
• Authorized to work in the United States

Nice To Haves

• Bachelor’s Degree in relevant field (i.e. Criminal Justice, Business, Emergency Management, education, etc.)
• Knowledge of operations for large, banquets, trade shows, corporate meetings, and youth travel sports
• Demonstrated ability to lead and inspire a team
• Passionate about guest service and advocacy
• Thorough knowledge of sales principles, brand, product, and service management
• High level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry
• Highly dependable with a history of consistent attendance and punctuality
• Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
• Self-starting and motivated with the ability to work independently and take initiative
• Ability to multi-task and balance multiple projects/duties at once
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
• Integrity: Trustworthy and honest; takes accountability when appropriate
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
• Demeanor to remain calm in tense or stressful situations
• Initiative to work efficiently with minimal supervision

Responsibilities

• Assist in the daily operations and development of the Ohio Security team under the guidance of the Director of Security
• Support the creation, implementation, and documentation of processes and procedures
• Participate in weekly operational meetings
• Assist in training and development of security team members
• Support budget tracking and operational needs of the department
• Help maintain relationships with local law enforcement and emergency responders
• Respond to and assist with handling medical emergencies, fire alarms, altercations, and other incidents
• Assist with internal investigations, including employee relations, guest concerns, and incident reports
• Conduct routine inspections to help ensure facility safety and security
• Support management of security systems including cameras, access control, and communication devices
• Assist in delivering safety trainings (e.g., active threat response, CPR, Stop the Bleed)
• Compile data and reports to support operational improvements
• Provide support during tournaments, events, and high-traffic operations
• Distribute security-related information to staff and guests as needed
• Serve on departmental task groups
• Stay informed on industry trends and best practices in safety and security
• Perform other duties as assigned

Benefits

• Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
• Affordable and comprehensive Medical, Dental, and Vision benefits
• Competitive PTO package
• Paid holidays
• 401k program
• 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
• 35% discount on all Nook apparel
• Free child watch (3-hour increments)
• Local business discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees