Security Manager - Grand Canyon South Rim

Xanterra Travel Collection

About The Position

Live. Work. Explore. as a part of our Security team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We’re hiring a Security Manager to Live. Work. Explore. at the South Rim of the Grand Canyon! Job Summary: To supervise security for Xanterra South Rim properties and to provide safety and security to guests/employees. This position will be required to conduct internal and external classes around investigation, safety and security. The Details: Position Type: Full-Time, Year-Round Pay: $57,304 per year Schedule: May include weekends, evenings, and holidays. Housing: Eligible for a private 1-bedroom apartment for $352 per month Why Grand Canyon South Rim? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park. Life at the South Rim: Low-cost employee housing and on-site employee meals (cafeteria-style) Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth) A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits: Medical, Dental, Vision Paid Time Off and Holidays Disability Insurance 401k with match Life and AD&D Insurance Employee Assistance Program Wellness Programs Learning and Development Programs Perks: Free Grand Canyon National Park pass Rec Center – Fitness Equipment, Computers, and Free WiFi Paid Day off on your birthday Discounted mule rides Free Grand Canyon Railway Train Rides Retail, Lodging and Travel Discounts Planned employee trips and activities $350 Referral Bonus Program The adventure of a lifetime!

Requirements

Must be at least twenty-one years of age at time of hire.
Previous supervisory experience required.
Excellent written, verbal, and problem-solving skills; plus, ability to interact effectively with guests, employees and other designated officials.
Ability to calmly deal with medical, fire, security or safety situations.
Working knowledge of radio communications.
Must possess a valid Arizona Driver’s License and comply with the Xanterra South Rim Company Vehicle Policy.
AHLEI Lodging and Security Officer Certification (CLSO) must be obtained within thirty days of hire (provided by Xanterra).
AHLEI Lodging and Security Supervisor (CLSS) must be obtained within six months of the hire date (provided by Xanterra).
AHLEI Lodging and Security (CLSD) must be obtained within 24 months of day hire (provide by Xanterra)
Required to obtain BAT and Urinalysis Train the trainer certification (provided by Xanterra).
Required to obtain Intructor Guard Card from the state of Arizona.
Certified Forensic Interviewer (CFI) from WZ – must be obtained within 14 months of hire date.
Required to obtain CPR/AED/First Aid Certification within 30 days of hire.
Required to obtain FEMA certification IS100C and IS-700.b – within 2 days of hire.
Required to obtain OSHA 30 certification within 5 months of hire date.
Physical Requirements include: Constantly: N/A Frequently: Stand, walk, sit, lift/carry up to 20lbs. Occasionally: Handle, reach, climb, crawl, squat/kneel, bend, lift/carry up to 100lbs, push/pull up to 100lbs.

Responsibilities

Supervise and advise the shift patrols.
Assist in the development and implementation of safety, emergency and security procedures.
Support and have role under NIMS Emergency protocols.
Assist National Park Service Law Enforcement and/or Fire Control Departments on scene and follow instructions/directives given by scene commander.
Maintain a professional working relationship with National Park Service Law Enforcement and Fire Control Departments.
Resolve situations within your control and within guidelines established by Risk Management, Security Department, and National Park Service Law Enforcement.
Respond to security calls.
Deploy safety and security officer to escort accounting personnel on cash runs and deposit runs, providing security escort service to the accounting personnel.
Coordinate the scheduling of the Security Officers.
Provide training for the security officers as needed
Conduct Safety property wide training as needed.
Adhere to all safety, Risk Management and environmental policies.
Ordering and control of Security uniforms and other department supplies.
Conduct annual performance reviews of employees.
Conduct quarterly safety inspections.
Coordinate all levels of building/fire/security inspections with appropriate personnel.
Manage and Maintain CCTV – per PCI compliance.
Manage and maintain Security Alarms, including troubleshooting and scheduling vendor as needed.
Develop and maintain a property patrol system.
Maintain required reports and documentation.
Review officers’ security reports and make recommendations.
Support Human Resources in employee investigations, as needed.
Support the Retail Department in inventory count and shrink.
Participate as members of the safety committee.
Will be required to work variable shifts including overnight as assigned by Risk Director/Battalion Chief.
Other duties as assigned.