Security Manager, Global Operations

Crisis24•Annapolis, MD

6d•Onsite

About The Position

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24’s global security operations team supports our clients in fulfilling their duty of care and travel risk management requirements, providing them with a range of professional security & safety services for their routine & high-risk travel, and in the event of a crisis. Crisis24’s IRM-Global Operations-Security division is seeking a Security Manager, Global Operations to join the global security team and provide emergency response, travel security advice & assistance, and evacuation coordination in the Annapolis Operations Center (Maryland). You should have a good background and understanding of: Pre-travel security & ongoing travel security assessment and advice. Asset protection, risk management, and mitigation strategies. Proactive threat monitoring, communications, and alerting. Incident management, crisis response & support. Global security evacuation services. The Security Manager, Global Operations, plays a key role in supporting our clients, the Global Operations Centre staff, and the wider business in the delivery of the above subject areas. The role encompasses a wide range of responsibilities with a focus on: Carry out a global travel security assessment and provide recommendations. Lead and coordinate emergency and evacuation support among various stakeholders. Conduct security and operational tasks in a timely and professional manner. Train and manage Security Specialist, Global Operations You will be required to advise on and manage security-mandated operational tasks and ad hoc services expertly and clearly in support of our clients' travel requirements, ensuring the preservation of their safety and security during routine operations and in response to global security and natural disaster events.

Requirements

Native / Fluent English language, reading, and writing ability required.
Effective presentation, interpersonal, written, and verbal communication skills in English; must be able to brief personnel in distress, internal & external stakeholders, and senior business leaders.
Strong team player with the ability to carry additional responsibilities calmly and professionally.
A practical, positive, and motivational manager.
Competent in leading teams and briefing senior management and/or executive-level staff.
A robust solutions-oriented manager with a proactive approach to complex challenges
A good sense of judgment, critical thinking, analytical, and practical application skills are essential.
Excellent management, organizational & administrative skills, with a keen eye for detail.
Proven ability to research, digest, and evaluate various sources and associated information topics.
Proven ability to quickly assess a situation and make a decision (often with limited information, time, and resources) based on a clear and definable rationale, taking responsibility for the outcome.
Excellent time management skills with the ability to coordinate and prioritize tasks with competing timelines in a fast-moving environment.
Competent in leading and overseeing operational teams, mission planning, execution, and the after-action review cycle.
Proven ability to manage stressful situations and adapt to rapidly changing operational requirements.
Worldwide geographical knowledge is essential, with an active interest in current affairs.
Excellent computer skills with proficiency in MS Office and an aptitude to learn new applications and systems.
General financial awareness and understanding in a globally focused organization.
Ability to work extended hours during a crisis event.
Operational experience and background with government military/armed forces, law enforcement, NGO, or corporate security in the private sector is required.
Degree-level education or relevant professional training & experience in a field related to security studies, war studies, international politics, international relations, or similar.
Operational and crisis management knowledge and understanding are essential.
Proven ability of threat identification, risk assessment, and the application of reasonable and proportionate control measures is essential.
Having lived/worked abroad &/or international travel security knowledge and experience is essential.

Nice To Haves

Additional language skills (verbal and written) such as Chinese, Korean, or Japanese are an advantage.
Knowledge of the political and security landscape within Asia is desired.
Prior experience of mentoring, coaching, and improving performance is an advantage.
Experience in managing global security, protection, crisis, and emergency tasks in the private sector is preferable.
Prior experience of planning and executing operational activity in hostile environments is an advantage.
Experience in intelligence analysis at a tactical level is an advantage.
A current and internationally recognized security management competency/professional qualification is desirable.
Previous experience of supervising/leading/managing a small team is an advantage.