Security Manager- Allianz Amphitheater

Live Nation • Richmond, VA

118d

About The Position

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Requirements

• At least 2 years of experience in a security management role.
• In Virginia, security personnel are required to obtain registration from the Department of Criminal Justice Services (DCJS) in the unarmed security officer category.
• Working knowledge of security and safety operations and enforcement procedures in an event setting.
• Ability to exercise composure and de-escalate stressful situations.
• Strong strategic thinking and creative problem-solving abilities.
• Excellent verbal, written, and interpersonal communication skills.
• High level of judgment, tact, and diplomacy.
• Ability to work collaboratively and execute programs effectively.

Nice To Haves

• Experience performing security management in live events, concerts, or music festivals.
• Experience managing teams of 40 or more persons.

Responsibilities

• Collaborate with the General Manager and Operations Manager to ensure adherence to all security policies, procedures, and applicable local, state, and federal laws.
• Monitor and authorize the entrance and departure of employees, visitors, and other individuals to prevent theft and maintain venue security.
• Regularly patrol all areas of the venue to observe, report, and address any irregularities or potential security concerns.
• Investigate and resolve security-related complaints, interacting positively with guests to ensure satisfactory outcomes.
• Document daily activities and incidents, including equipment or property damage, theft, unauthorized persons, or unusual occurrences.
• Recruit, train, supervise, and discipline security personnel to ensure efficient department operations.
• Manage security-related expenses by adhering to the department budget, optimizing resources, and ensuring staffing levels align with operational needs while controlling overtime and unnecessary costs.
• Conduct regular meetings to communicate pertinent information and provide guidance to staff.
• Continuously evaluate and recommend improvements to security policies and procedures.
• Engage in the venue's sustainability initiatives, such as waste prevention and recycling efforts, and educate guests about these programs.
• Assist in post-event activities, including the collection of recyclables and proper storage of event equipment.

Benefits

• Free concert tickets.
• Dog-friendly offices.
• Student loan reimbursement.
• Adoption/fertility support.

What This Job Offers

• Job Type: Part-time
• Industry: Performing Arts, Spectator Sports, and Related Industries