Security Installation Technician

TEKsystems•Phoenix, AZ

14h•$20 - $22•Onsite

About The Position

Job Description Qualifications: The reality today is that they will take anyone with a good attitude, good work ethic and will show up and is willing to work and learn. People who come from a background or education where they have worked with their hands, provided customer service, worked outside typically work out much better than people with an IT or office background. Day to day duties: They will receive training on and be doing the following: 1. Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers. 2. Installing window breaks, door units, smoke detectors. 3. Troubleshooting signal issues to ensure alarm functions properly if needed. 4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels. 5. Test and verify signals for equipment 6. Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.). 7. Completing necessary customer paperwork for each job. 8. Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center. 9. Maintaining accurate truck inventory of ADT products. 10. Provide top quality customer service. 11. Achieve 90% Goal Attainment for completed installations and zero “go-backs”.

Requirements

Security
Installation
Install
Service
Alarms
Alarm installation
Electrical
Cat6
Cabling
Cctv
Access control
Cable
Alarm systems
Extremely customer oriented
Display professionalism at all times in these customer homes
Be on time consistently
Great Communication skills
Reliability
Adaptive personality
Stellar interpersonal skills
Ability to think quickly on their feet
Read non-verbal ques from the home's resident
Solution oriented
Customer centric attitude
6-foot ladder (they can get a Little Giant that folds up if they drive a sedan)
Screwdrivers but preferably an electric drill
Wire cutters
Hand sheetrock saw
Own Vehicle

Responsibilities

Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
Installing window breaks, door units, smoke detectors.
Troubleshooting signal issues to ensure alarm functions properly if needed.
Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
Test and verify signals for equipment
Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.).
Completing necessary customer paperwork for each job.
Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center.
Maintaining accurate truck inventory of ADT products.
Provide top quality customer service.
Achieve 90% Goal Attainment for completed installations and zero “go-backs”.