ASM Global-posted 3 months ago
Part-time
Minneapolis, MN
Performing Arts, Spectator Sports, and Related Industries

The primary responsibility of this position is to provide guests with a secure and positive impression of Target Center. This impression is created by providing guests with accurate event information and assisting them with security questions regarding the event. This position is expected to work cohesively with all employees of Target Center in maintaining a superior level of guest service.

  • Provide a secure and positive first impression of Target Center by offering superior, individualized service.
  • Monitor entry and exit points to specific areas of Target Center, including screening of guests' bags prior to entering the arena.
  • Provide Target Center guests accurate event and arena information.
  • Enforce facility policies (i.e., no smoking, no re-entry) and procedures throughout the arena.
  • Respond to emergencies as necessary.
  • Aid in direction of orderly evacuation of the building during emergencies.
  • Deal with patron problems and complaints up to the level where intervention by a Security Supervisor is required.
  • Demonstrated strong customer service skills.
  • Excellent knowledge of public safety and security procedures and protocols.
  • Knowledge of Security Chain of Command.
  • Eligible to be employed as a protective services employee according to Minnesota State Law.
  • Law enforcement, law enforcement student, or military background preferred, but not necessary.
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