Security Guard

Nirvana Center DispensariesElyria, OH
19d

About The Position

At Nirvana Cannabis, we're a family owned and operated company dedicated to providing a safe, compliant, and welcoming dispensary experience for every patient and customer. We're looking for a professional and dependable Security Guard to help maintain security and compliance standards while representing our company with professionalism and care. This position plays a key role in ensuring the safety of our staff, customers, and inventory while supporting reception and customer check-in operations at our dispensary. What You'll Do As a Security Guard, you'll serve as both a protector and a brand ambassador, ensuring that all guests have a safe, compliant, and positive experience.

Requirements

  • Detail-oriented with strong observational and problem-solving skills.
  • Calm under pressure and capable of responding quickly to emergency situations.
  • Dependable, professional, and trustworthy in all interactions.
  • Comfortable using security systems and basic computer applications for logging and reporting.

Nice To Haves

  • Experienced in security, law enforcement, or a related customer-facing field (preferred but not required).

Responsibilities

  • Greet and check in patients and customers, verifying identification and eligibility in accordance with state and company regulations.
  • Monitor dispensary premises and surrounding areas to ensure the safety of employees, customers, and property.
  • Maintain oversight of security systems, including cameras, alarms, and access points, and promptly report irregularities.
  • Perform opening and closing security procedures, ensuring the facility remains secure at all times.
  • Respond to incidents, emergencies, or disturbances using de-escalation techniques and company-approved protocols.
  • Build and maintain patient profiles and ensure records are accurate and up to date in the system.
  • Collaborate with management and staff to uphold compliance standards and promote a safe, efficient workflow.
  • Maintain detailed security logs and incident reports to ensure accountability and transparency.
  • Support front-of-house operations by assisting with customer inquiries and ensuring a welcoming environment.
  • Complete the state-required security training program as a condition of employment and maintain certifications as needed.
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