SECURITY GUARD

State of Arkansas•Little Rock, AR

115d•Onsite

About The Position

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. At DHS, we take care of our employees so you can help care for others. The Security Guard is responsible for maintaining the safety, security, and order of state-owned buildings, properties, and personnel. This position ensures public access is properly monitored, incidents are addressed quickly and appropriately, and agency policies and procedures are upheld.

Requirements

Strong attention to detail to recognize unusual activity or potential threats quickly.
Effective verbal and written communication skills to relay instructions, provide assistance, and report incidents clearly.
Reliable and punctual with a strong sense of duty and accountability.
Ability to remain composed in emergencies or high-stress situations.
Professional, courteous, and helpful demeanor when interacting with employees, visitors, and stakeholders.
Maintains a high standard of ethical conduct, trustworthiness, and confidentiality at all times.
At least six months of experience in security operations, law enforcement, public safety, or a related field.

Responsibilities

Monitor and patrol assigned state buildings, grounds, and parking areas to detect and prevent unauthorized activity, vandalism, theft, and safety hazards.
Conduct periodic foot or vehicle patrols to ensure security and report findings to supervisors.
Control access to buildings and secure areas by verifying identification, issuing visitor badges, and logging entry and exit times.
Monitor security checkpoints and entrances to prevent unauthorized access or suspicious activity.
Respond to alarms, disturbances, or emergency calls (e.g., medical, fire, criminal activity), and alert emergency services when necessary.
Document incidents clearly and accurately in logs and official reports; escalate major issues as directed by supervisors.
Operate surveillance equipment, cameras, and access control systems to monitor activity in real time.
Conduct security system checks to ensure all equipment is functioning properly.
Enforce agency safety and security policies among staff, visitors, and the general public.
Assist in evacuations and emergency drills; provide support during facility lockdowns or shelter-in-place orders.